|•||Biodegradable Paper Drinking Straws|
|•||Outstanding Choice & Designs|
|•||Outstanding Value and Service|
About Us This web site is owned and operated by ee-scape.net Ltd trading as Wholesale Paper Straws UK who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
ee-scape.net ltd trading as Fancy Straws
Beech House Docking Road Sedgeford Norfolk PE36 5LR United Kingdom
Phone: 01485 579363
VAT GB 292 9277 57
Company number: 4073827
ee-scape.net ltd reserve the right to change the specification of its products and packaging at anytime.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments via Paypal and payments via your paypaly account. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
Backordered items are charged at the time of the order. If you do not wish to pay online, you may send your payment by post or electronic transfer. Please contact us to arrange this.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Also it may be uneconomic to ship the items to some overseas destinations.
At our descretion we will accept orders from overseas. However, the additional cost of delivery will be added to the order. We will advise you of the additional cost of delivery prior to despatch. Should you consider that the delivery charges make your order un-economic then you may cancel your order. Alternatively, you may want to arrange for your own carrier to collect.
Shipping And Handling Items to UK mainland destinations are shipped via Royal Mail or by carrier.
UK Delivery Charges...
Order value (Excuding Vat)
Next Day Delivery Charges Subject to Weight
Please Note: We will contact you to confirm additional carriage charges to overseas destinations prior to despatch. We also offer the option for you to arrange your own carrier service to pickup and deliver. Should you consider that the overseas delivery charges make your purchase uneconomic you have the right to cancel your order.
Delivery Schedule We deliver your order right away. We will normally send your order the same business day. Please allow up to 7 days for delivery.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is included in the price displayed for the product. All other orders are VAT free.
Credit Card Security When the order is placed at our website, we take payment using Paypal. We do not hold your any credit card details on our computer system only a reference number for the transantion is received from PayPal Your details are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee providing that the goods are returned unused and in the same condition as they were delivered to you.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01485 579363 (International +44 01485 579363) or fax us on or write to us at Beech House Docking Road Sedgeford Norfolk PE36 5LR United Kingdom
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU) this will come into force on 25th May 2018.
ee-scape.net ltd trading as Fancy Straws is committed to ensuring that its services will comply with the privacy and security requirements of the GDPR and agrees to comply with all applicable data protection law, i.e. all applicable laws and regulations from time to time in force relating to data protection and privacy, including (to the extent applicable), the General Data Protection Regulation (known as GDPR) that comes into force on 25th May 2018, and/or any corresponding or equivalent national laws or regulations, and including, where applicable, guidance and codes of practice issued by the Information Commissioners Office.
Further details of our practices and processes relating to any personal data used and held by ee-scape.net ltd t/a Fancy Straws in respect of GDPR will be posted here prior to the 25th MAy 2018 deadline.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.However, this does not include bespoke and customised products which are dealt with in the section "Returns Policy for Bespoke or Specially Ordered Products"
Unless stated otherwise by ee-scape.net ltd in any special purchasing agreement(s), you are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery. Do this by contacting ee-scape.net ltd by email or telephone and quoting the order number supplied to you and requesting an Returns Merchandise Authorisation (RMA) reference number. Once approved, your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Returns Policy for Bespoke and Special Order Products
Bespoke products are those products and/or packaging that have been specifically ordered from ee-scape.net ltd to a customers own specification. Special order products aer those products that are not inluded in our standard product portfolio. These "bespoke" and "special order products" will not be accepted for return unless they are deemed by ee-scape.net t/a fancy straws to be faulty. Products lost or damaged during transit will be reinbursed or replaced at the expense of the scope of the appointed carriers terms and conditions or within the scope of any special transit insurance in force for that delivery. Bespoke products will only be considered for return or replacement if ee-scape.net ltd consider the goods to be faulty.
Remittance Terms Strictly payment with order.